Sports Facility AMC & Maintenance for Corporate Campuses
Preventive maintenance that catches problems before your employees do.
sportsOS runs sports facility AMC contracts for corporate campuses in Bengaluru and across India. A badminton court out of service on match day, a snooker table drifted out of true, a foosball rod that jams mid-game: these are maintenance failures, and one preventive AMC covers every sport and recreation asset on campus to stop them.
Across active AMC contracts, measured from the moment a ticket is logged
On the Premium tier; 48 hours on Standard, 72 on Essential
After every preventive visit: condition, issues resolved, upcoming work
Everything a sports facility needs to stay in peak condition.
Most AMC contracts tell you what they cover. sportsOS tells you what they prevent, and backs it with SLA commitments.
Preventive Maintenance Visits
Scheduled proactive upkeep against a documented per-asset checklist, covering every sport and recreation asset on campus. Cadence scales by tier: quarterly, monthly or biweekly.
On-Call Service Visits
Ticket-based breakdown support with a pool of visits allocated per month and pooled per quarter. Raise it on the app, we roll out within SLA.
Minor Repairs & Servicing
On-visit labour: tightening, lubrication, rod and bearing servicing, net and cushion adjustment, cloth brushing, cue and ball checks, resolved on the spot.
Realignment, All Sports
Half-yearly realignment and recalibration across every sport, levelling, tensioning and true-play restoration, so equipment never quietly drifts out of spec.
Facility Health Reporting
Written report per sport: condition rating, issues raised and resolved, and upcoming work, delivered at your preventive cadence.
sportsOS Platform & App
On the sportsOS platform, raise tickets, track every visit, order consumables and view live reports and the spares register, one system for your whole facility.
Assets covered: court sports, table tennis, snooker, pool and billiards, foosball, carrom, chess and gym equipment.
Every visit runs against a documented per-asset checklist: snooker, pool and billiards get cloth tension and cushion checks; table tennis gets net height and table flatness checks; foosball gets rod alignment and bearing service; carrom gets surface smoothing and coin checks; chess gets piece and clock condition checks; badminton and court sports get net tension and line-marking checks; gym and fitness equipment gets belt, cable and calibration checks.
Six things you get with every AMC contract.
Preventive-maintenance calendar
Every visit scheduled at your tier's cadence (quarterly, monthly or biweekly) and visible in the app.
In-app ticketing
Raise a breakdown from your phone and follow it through to closure.
Per-sport health reports
Condition rating, issues raised and resolved, and upcoming work, at your preventive cadence.
SLA tracking
The response clock starts the moment a ticket is logged, so every commitment is measured.
Spares register
A live register of the spares held for your facility.
Consumables tracking
Balls, nets, tips and other wear-parts ordered in the app as needed and billed on use.
Three AMC tiers for every facility size.
From a single badminton court to a multi-sport complex, coverage scaled to your footprint.
| What's Covered | Essential | Standard | Premium |
|---|---|---|---|
| Preventive visits | Quarterly | Monthly | Biweekly |
| On-call visit allocation | 2 / month | 4 / month | 6 / month |
| Minor repairs on-visit | ✓ | ✓ | ✓ |
| Critical response time | 72h | 48h | 24h |
| Consumables ordered & tracked via app | ✓ | ✓ | ✓ |
| Facility health report | Quarterly | Monthly | Biweekly |
| Platform & app access | ✓ | ✓ | ✓ |
| Safety compliance checks | Not included | ✓ | ✓ |
| Dedicated maintenance manager | Not included | Not included | ✓ |
Response times by severity and tier.
The response clock starts the moment a ticket is logged on the app. Unused on-call visits reset each quarter and do not carry over.
| Severity | Essential | Standard | Premium |
|---|---|---|---|
| Critical, asset unusable or safety risk | 72 hours | 48 hours | 24 hours |
| Major, degraded play or partial function | 5 working days | 72 hours | 48 hours |
| Minor, cosmetic or adjustment | Next scheduled visit | Next scheduled visit | 72 hours |
Clearly out of scope.
Kept short and simple. Anything below is either handled on the platform or arranged separately with prior approval, never an invisible surprise.
Consumables & Wear-Parts
Balls, cues, tips, chalk, rods, bearings, nets, cushion rubber, coins and strikers, ordered through the app as needed.
Major Replacements & New Assets
Full slate or table-body replacement, or new equipment purchase, is scoped and arranged separately as a capital item.
Damage from Misuse or Force Majeure
Vandalism, spillage, fire, flood or third-party mishandling of equipment sits outside standard preventive coverage.
Civil, Electrical & Lighting Works
Room lighting, flooring, power, HVAC and any non-equipment civil work fall outside the AMC. If you want them handled, sportsOS coordinates the specialist vendor and quotes the work separately.
Onboard, schedule, support, report, continuously.
Agree & Onboard
Pick a tier and sign. We tag every asset into the app and configure your facility, so you're live from day one.
Day oneScheduled Visits
Preventive visits run on your cadence, quarterly, monthly or biweekly, each producing a facility health report.
OngoingOn-Call Support
Raise breakdown tickets in-app, we respond within SLA, drawing from your quarterly on-call visit pool.
Within SLAReporting & Orders
Per-sport health reports at your cadence, with consumables ordered and tracked in the app.
Every cycleCampuses that can't afford a broken court on match day.
Sports facility maintenance is invisible when it works, and very visible when it doesn't. A broken net on tournament day, a slippery court after a monsoon, a gym cable that snaps mid-session: these are reputational events, not just maintenance failures.
sportsOS's AMC model is preventive-first. We catch problems before your employees do.
Straightforward terms, no lock-in tricks.
Contract Term & Renewal
12 months from go-live, auto-renewing by mutual written consent. Either party may terminate with 30 days' notice.
On-Call Visit Allocation
Visits are pooled per quarter based on your tier. Unused visits reset each quarter and do not carry over.
Scope Basis
Coverage is based on a documented asset inventory agreed at onboarding. Material changes to your asset count trigger a scope review.
Access & SLA Basis
You provide safe, timely access and a single point of contact. SLA clocks run on business days from the moment a ticket is logged.
Questions buyers ask about a sports facility AMC
What does a sports facility AMC from sportsOS cover? +
Preventive maintenance visits against a documented per-asset checklist, on-call service visits, minor repairs and servicing on every visit, half-yearly realignment across all sports, per-sport facility health reports, and access to the sportsOS app. Covered assets include court sports, table tennis, snooker, pool and billiards, foosball, carrom, chess and gym equipment.
What are the AMC response times? +
It depends on severity and tier. A critical issue, where the asset is unusable or a safety risk, gets a response within 72 hours on Essential, 48 hours on Standard and 24 hours on Premium. Major issues are 5 working days, 72 hours and 48 hours. Minor issues are handled at the next scheduled visit, or within 72 hours on Premium. The clock starts when the ticket is logged on the app.
How long is the contract and what is the notice period? +
Twelve months from go-live, auto-renewing by mutual written consent. Either party can terminate with 30 days' notice.
How do maintenance visits and tickets work? +
Preventive visits run quarterly, monthly or biweekly depending on your tier. For breakdowns, you raise a ticket on the app and it draws on your on-call allocation of 2, 4 or 6 visits a month, pooled per quarter. Unused on-call visits reset each quarter and do not carry over.
What is not covered by the AMC? +
Consumables and wear-parts, which are ordered through the app and billed on use; major replacements and new assets, which are quoted separately as a capital item; damage from misuse or force majeure; and civil, electrical, lighting, flooring and HVAC work. For those, sportsOS can coordinate a specialist vendor and quote separately.
How is AMC pricing worked out? +
Pricing is based on your asset inventory and the tier you choose, so there is no fixed price list. It starts with a free facility audit, and you receive an AMC proposal within 48 hours. If your asset count changes materially during the contract, the scope is reviewed.
Want a number for your own campus? Get AMC pricing for your facility.
Let's audit your facility and scope an AMC.
Free facility audit. AMC proposal in 48 hours. No commitment required.