Preventive maintenance. Zero unexpected downtime.
A badminton court that's out of service on match day, a snooker table that's drifted out of true, a foosball rod that jams mid-game, these aren't equipment problems. They're maintenance failures. sportsOS's AMC covers every sport and recreation asset on campus and prevents them.
Zero missed preventive maintenance visits across all active AMC contracts
Critical facility issues resolved within 24 hours under AMC
Facility condition, consumables used, issues resolved, documented
Everything a sports facility needs to stay in peak condition.
Most AMC contracts tell you what they cover. sportsOS tells you what they prevent, and backs it with SLA commitments.
Preventive Maintenance Visits
Scheduled proactive upkeep against a documented per-asset checklist, covering every sport and recreation asset on campus. Cadence scales by tier: quarterly, monthly or biweekly.
On-Call Service Visits
Ticket-based breakdown support with a pool of visits allocated per month and pooled per quarter. Raise it on the app, we roll out within SLA.
Minor Repairs & Servicing
On-visit labour: tightening, lubrication, rod and bearing servicing, net and cushion adjustment, cloth brushing, cue and ball checks, resolved on the spot.
Realignment, All Sports
Half-yearly realignment and recalibration across every sport, levelling, tensioning and true-play restoration, so equipment never quietly drifts out of spec.
Facility Health Reporting
Written report per sport: condition rating, issues raised and resolved, and upcoming work, delivered at your preventive cadence.
sportsOS Platform & App
Raise tickets, track every visit, order consumables and view live reports and the spares register, one system for your whole facility.
Every visit runs against a documented per-asset checklist: snooker, pool and billiards get cloth tension and cushion checks; table tennis gets net height and table flatness checks; foosball gets rod alignment and bearing service; carrom gets surface smoothing and coin checks; chess gets piece and clock condition checks; badminton and court sports get net tension and line-marking checks; gym and fitness equipment gets belt, cable and calibration checks.
Three AMC tiers for every facility size.
From a single badminton court to a multi-sport complex, coverage scaled to your footprint.
| What's Covered | Essential | Standard | Premium |
|---|---|---|---|
| Preventive visits | Quarterly | Monthly | Biweekly |
| On-call visit allocation | 2 / month | 4 / month | 6 / month |
| Minor repairs on-visit | ✓ | ✓ | ✓ |
| Emergency repair SLA (critical) | 72h | 48h | 24h |
| Consumables ordered & tracked via app | ✓ | ✓ | ✓ |
| Facility health report | Quarterly | Monthly | Biweekly |
| Platform & app access | ✓ | ✓ | ✓ |
| Safety compliance checks | ✓ | ✓ | |
| Dedicated maintenance manager | ✓ |
Response times by severity and tier.
The response clock starts the moment a ticket is logged on the app. Unused on-call visits reset each quarter and do not carry over.
| Severity | Essential | Standard | Premium |
|---|---|---|---|
| Critical, asset unusable or safety risk | 72 hours | 48 hours | 24 hours |
| Major, degraded play or partial function | 5 working days | 72 hours | 48 hours |
| Minor, cosmetic or adjustment | Next scheduled visit | Next scheduled visit | 72 hours |
Clearly out of scope.
Kept short and simple. Anything below is either handled on the platform or arranged separately with prior approval, never an invisible surprise.
Consumables & Wear-Parts
Balls, cues, tips, chalk, rods, bearings, nets, cushion rubber, coins and strikers, ordered through the app as needed.
Major Replacements & New Assets
Full slate or table-body replacement, or new equipment purchase, is scoped and arranged separately as a capital item.
Damage from Misuse or Force Majeure
Vandalism, spillage, fire, flood or third-party mishandling of equipment sits outside standard preventive coverage.
Civil, Electrical & Lighting Works
Room lighting, flooring, power, HVAC and any non-equipment civil work fall outside the AMC and are handled as separate projects.
Onboard, schedule, support, report, continuously.
Agree & Onboard
Pick a tier and sign. We tag every asset into the app and configure your facility, no lengthy audit, you're live from day one.
Day oneScheduled Visits
Preventive visits run on your cadence, quarterly, monthly or biweekly, each producing a facility health report.
OngoingOn-Call Support
Raise breakdown tickets in-app, we respond within SLA, drawing from your quarterly on-call visit pool.
Within SLAReporting & Orders
Per-sport health reports at your cadence, with consumables ordered and tracked in the app.
Every cycleCampuses that can't afford a broken court on match day.
Sports facility maintenance is invisible when it works, and very visible when it doesn't. A broken net on tournament day, a slippery court after a monsoon, a gym cable that snaps mid-session: these are reputational events, not just maintenance failures.
sportsOS's AMC model is preventive-first. We catch problems before your employees do.
Straightforward terms, no lock-in tricks.
Contract Term & Renewal
12 months from go-live, auto-renewing by mutual written consent. Either party may terminate with 30 days' notice.
On-Call Visit Allocation
Visits are pooled per quarter based on your tier. Unused visits reset each quarter and do not carry over.
Scope Basis
Coverage is based on a documented asset inventory agreed at onboarding. Material changes to your asset count trigger a scope review.
Access & SLA Basis
You provide safe, timely access and a single point of contact. SLA clocks run on business days from the moment a ticket is logged.
Let's audit your facility and scope an AMC.
Free facility audit. AMC proposal in 48 hours. No commitment required.